Excellent Customer Service
Posted on
We were booked on a cruise for June 2020 but it was cancelled because of the Corona Virus. Another cruiser on Cruise Critic found this company and we were scheduled to do the Bespoke tour with a group of 8. What a disappointment that none of this got to happen. We actually had to cancel before the cruise was cancelled because my husband doctors felt it was unwise for him to travel. Even though it says no refunds on their website they refunded our money immediately and with no hassle. We hope to do a similar cruise next year and if we get to Invergordon we will do a tour with Thistle Excursions.
Jodie Paine